DRIPWELL PRIVACY POLICY
Effective date 16/01/2025
DRIPWELL (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, website, or communicate with us.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
– Name
– Date of birth
– Contact details (email address, phone number, address)
– Payment information (e.g., credit/debit card details)
– Medical history and health-related information relevant to the services provided
1.2 Non-Personal Information
– IP address
– Browser type and version
– Device information
– Website usage data (e.g., pages visited, time spent on site)
2. How We Use Your Information
We use your information to:
– Provide, manage, and improve our services
– Schedule and manage appointments
– Process payments
– Communicate with you regarding your appointments, inquiries, and promotions
– Comply with legal and regulatory requirements
– Customize your experience on our website
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
– Secure data storage using encryption
– Restricted access to personal information
– Regular security audits and updates
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
– Service providers and business partners who assist us in delivering our services (e.g., payment processors, booking platforms)
– Healthcare professionals if required for your treatment (with your consent)
– Legal authorities if required by law or to protect our rights
5. Your Rights
You have the right to:
– Access the personal information we hold about you
– Request corrections to inaccurate or incomplete information
– Request the deletion of your personal information, subject to legal or contractual obligations
– Opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
– Session cookies to maintain your login and preferences
– Analytics cookies to track website usage
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to address the issue.
9. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we securely delete or anonymize it.
10. International Data Transfers
If you are accessing our services from outside [Your Country], please note that your information may be transferred to and processed in [Your Country] or other jurisdictions. These jurisdictions may have different data protection laws than your country of residence.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the “Effective Date” at the top of the policy. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
DRIPWELL
25 Haven Road, Canford Cliffs, Poole. BH13 7LE
07377771441.
Thank you for trusting DRIPWELL with your personal information.
