Terms of Service
Welcome to DRIPWELL
These Terms of Service (“Terms”) govern your access to and use of DRIPWELL’s services, including our website, IV nutrient therapy treatments, and related offerings (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Acceptance of Terms
By accessing and using this website (the “Site”), you agree to comply with and be bound by these terms and conditions (“Terms”). If you do not agree with these Terms, please do not use this Site.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you confirm that you are legally capable of entering into a binding agreement.
3. Medical Disclaimer
DRIPWELL provides IV nutrient therapy for wellness purposes. However:
The Services are not intended to diagnose, treat, cure, or prevent any disease.
Consult your healthcare provider before using our Services.
DRIPWELL’s treatments are not a substitute for professional medical advice or care.
You acknowledge that you are solely responsible for determining the appropriateness of our Services for your health needs.
4. Consent to Treatment
By booking and undergoing a treatment, you:
Acknowledge that you have voluntarily chosen to participate.
Agree to provide accurate and complete health information before treatment.
Understand that there are potential risks, including but not limited to allergic reactions, bruising, or other side effects.
Release DRIPWELL and its staff from any liability related to the treatment except in cases of gross negligence or willful misconduct.
5. Appointments and Cancellations
5.1 Booking
Appointments can be scheduled online or via phone. Full payment or a deposit may be required to secure your appointment.
5.2 Cancellations
At DRIPWELL, we strive to provide our clients with exceptional service and flexibility. To ensure that all clients have access to appointment availability and that our team’s time is respected, we have implemented the following cancellation policy:
1. Cancellation Notice
DRIPWELL operates on a 24-hour cancellation policy. If you wish to cancel or rearrange your appointment, we kindly ask you to provide at least 24 hours’ notice. It is the client’s responsibility to provide timely notice. Notification can be made via phone, email, or through our online booking system.
2. Late Arrivals and No-Shows
If a client arrives more than 10 minutes after their appointment start time or fails to arrive without prior notice, it will be considered a no-show. Clients who no-show or cancel or reschedule their appointment within 24 hours of their scheduled time, are subject to a late cancellation fee -equivalent to the full cost of the appointment.
3. Refunds for Prepaid Services
For prepaid appointments, late cancellations and no-shows will result in a deduction of the applicable fee from the prepaid amount. If the service was purchased as part of a package or membership, the session will be forfeited.
4. Exceptional Circumstances
We understand that exceptional circumstances may occasionally prevent clients from providing the required 24-hour notice. In such cases:
* Clients should contact DRIPWELL as soon as possible via phone or email to discuss their situation.
** Where clients provide reasonable explanations for their inability to attend and give notice, we may consider waiving the cancellation fee. Such decisions will be made on a case-by-case basis.
5. How to Cancel or Reschedule
To rearrange or cancel your appointment, please contact us using one of the following methods:
– Phone: 07377771441
– Email: info@dripwell.co.uk
– Online: Through the nominated booking portal
6. Changes to the Policy
DRIPWELL reserves the right to modify or update this cancellation policy at any time. Any updates will be communicated through our website and will be effective immediately upon posting.
Thank you for your understanding and cooperation. This policy helps us ensure fairness to all clients and allows us to provide the best possible care and service.
6. Payment and Refund Policy
All payments are due at the time of booking unless otherwise stated.
Refunds for unused services will be at DRIPWELL’s sole discretion.
Certain promotions or packages may have unique refund or cancellation terms.
7. Privacy and Data Collection
Our privacy practices and the collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Disclaimer of Warranties
This Site and Services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. DRIPWELL does not warrant that the Site or Services will be error-free, secure, or uninterrupted.
9. Limitation of Liability
To the fullest extent permitted by law:
DRIPWELL and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.
Our total liability will not exceed the amount you paid for the Services.
10. Indemnification
You agree to indemnify and hold DRIPWELL harmless from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.
11. Intellectual Property
All content on this Site, including text, graphics, logos, images, audio, and software, is the property of DRIPWELL or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or publicly display any content from this Site without prior written consent from DRIPWELL.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your State/Province], without regard to its conflict of laws principles. Any disputes will be resolved through binding arbitration in [Your City], unless otherwise prohibited by law.
13. Modifications to Terms
DRIPWELL reserves the right to modify these Terms at any time without prior notice. Any changes will be posted on our website with the “Last Updated” date. Your continued use of our Services constitutes your acceptance of the updated Terms.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at DRIPWELL
25 Haven Road, Canford Cliffs, Poole. BH13 7LE. info@dripwell.co.uk. 07377771441.
Thank you for choosing DRIPWELL for your wellness needs.
